Zuks Online Shopping Support 087 822 2438

Welcome to Zuks Collections


Our policy last for 14 days, if 14 days have gone by since your purchase unfortunately
We can’t offer you a refund or exchange, to be eligible for a return, your item must be
Unused and in the same condition that you received it, it must also be in the same condition
You received; it must also be in the same packaging
To complete your return, we require a receipt or proof of purchase, any item not in its original
Condition, is damage or missing parts for reasons not due to our error we will not replace it

Any item that is retuned more than 14 days after delivery refund (if applicable) once your
Return is received and inspected; we will send you an email notifying you that we have received
You return item, we will also notify you of approval or rejection of your refund, if you are approved
Then your refund will be processed, and a credit will automatically be applied to your credit card or
Or original method of payment, a certain day amount of days
Late or missing refund  (if applicable)  if you haven’t received a refund yet, first check your bank account again, then contact your credit card company, it may take some time before your refund is posted, next contact your bank your bank, there is often some time processing time before
Before the refund is posted, if you have done all of this and you still haven’t received your refund
You can contact us on info@zuks.co.za

Exchanges (if applicable) we only replace items if they are defective or damaged, if you need to exchange it for the same item, please send us an email info@zuks.co.za we will be glad to assist you as our valuable customer.